A. METHODS OF ORDER

1. Via our web site: https://delialis.shop

Find the products you are interested in through the search engines or from the various thematic and product category pages.

Click on the “Add to cart” link next to the product you are interested in and it will be added to your online shopping cart.

Once you have completed your purchases, click on the Shopping Cart and complete your order by following the steps indicated.

2. Through our call center: You can place your order by phone at 24610 36926 – Monday-Friday: 09:00 – 14:30 and 17:00 – 21:00 Saturday: 08:30 – 15:00

3. Order via email: You can send your order via email 24 hours a day. Payment of your order in this case, can be done in the following available ways: cash on delivery, deposit in the bank. A necessary condition in ordering via email is to add to the products you wish to order the special code that is written on each product on our site.

3. In our store: Kozani – Megalou Alexandrou 12, T.K.50131, Municipality of Kozani

B. METHODS OF PAYMENT

For your convenience, we have incorporated many alternative payment methods, which you can choose to pay for your purchases, as long as their option is activated on the checkout page (Checkout) just before confirming your order. The activation of the respective payment method depends on various factors such as the shipping method, the delivery address, the value of the order, etc.

The payment methods are:

Cash on delivery

If you choose to pay by cash on delivery, you will have to pay in cash at the time of delivery. The cost of cash on delivery is 1.40 €.

2. Deposit or Transfer to a Bank Account

Note: In case of money transfer to one of the following accounts, it is mandatory for the completion of the order to indicate your name and order number.

National Account: 377 / 010921-59 – IBAN: GR 9701103770000037701092159

Your order will be on hold for bank deposit until the bank confirms that the amount has been deposited. Usually the waiting time for receiving a confirmation is from 1 to 2 working days. To facilitate the process, please send us a copy of the deposit or transfer along with the order number and your name to the email address: [email protected] or contact us by phone: 24610 36926

3. Payment using a credit / debit card

Our store accepts:

-Visa, Mastercard, Diners credit cards

-Visa, Mastercard and debit cards

-Visa, Mastercard prepaid cards.

Until the full payment of the price the goods remain the property of https://delialis.shop
If you use the payment with your Credit or Debit card, the amount is initially committed and the final charge is made upon issuance of the sales document.

For purchases up to € 150 you can choose if you wish, to pay in up to 6 interest-free installments and for purchases over € 151 in up to 10 interest-free installments.

C. ORDER CONFIRMATION – INFORMATION

The customer / user through the website https://delialis.shop, is informed by the company before completing his order about the features of the product, the price, the quantity, the shipping costs, the method of payment and delivery. Upon completion of the order, the consumer receives electronically a copy of the order, at the e-mail address stated during the registration of the order, which includes a detailed description of the goods of the order and a unique code, with which will be able to monitor the progress and development of his order.

d. TRANSACTION SECURITY

All payments made using a card are processed through the electronic payment platform “ETE e-Commerce” of the National Bank and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.2)

To use a card, whether credit, debit or prepaid Visa, Mastercard, Maestro, American Express, Diners, we have taken all necessary measures for the security of your transactions and all credit card holders are subject to validity checks.

In remittance payments, the order is sent only if the transfer is made at the sender’s expense (“OUR”, not “SHA”) and if the reason for the transfer is the number of the order to which it relates, so that it can be done identification.

All payment transfers must be made in our store pricing currency (EUR), even if you have selected another currency to display the list prices. In this case, the total amount of your order in EUR is listed below the total in the currency of your choice.